It is just the basic phone app that crashes. As Nevertheless, an app problem is an app problem so we need not look farther where to begin.
You do not have permission to remove this product association. The most common form of app crashing issues is characterized by an error message that specifically mentions the name of the app that crashed. It’s safe so you really don’t have to do backup your important files. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our
With that being said, here’s what I suggest you do when this happens:This doesn’t fix the problem but gives you an insight as to what causes it. Once the reset is complete, press the Power key to choose ‘Reboot system now.’The phone will restart a little longer than usual and the reset is finished.You will have to build your phone up from scratch again as if it’s new this time but as far as app-related issues are concerned, this is the ultimate fix.We are always open to your problems, questions and suggestions, so feel free to contact us by . @CLF really interesting.my settings was crashing just out of the blue, i didnt go to the quick access menu or anything. In this post, I will walk you through in troubleshooting app crashes with the Galaxy J3. It could be a memory glitch . If you own this phone and are currently bugged by a related issue, continue reading this post as it might help you. It's important to find out if you can make a call. I tried to clear cache for phone app and restarted phone but no change.I also tried sim card in another phone (an old Sony Xperia) and there all worked fine, so I do not think it is SIM card related.Using other apps, such as SMS and "data apps", are running fine. Once old caches are deleted, new ones will immediately be created. That’s why it is necessary to boot up the phone into Recovery Mode and wipe the cache partition from there.Only caches get deleted when you do this procedure and none of your files and data will be touched. As well as the cache, did you clear the 'data' from the Phone app too? Thus, the best thing to do at this point is delete those corrupt caches but since we don’t have access to individual cache, we need to wipe off the entire directory where they’re saved.
All of the software and apps up to date on your son's phone?3. If caused by a third-party, then the problem may not occur when the phone is in its diagnostic state so it’s imperative that you begin your troubleshooting with this:Power off your Galaxy J3. All third-party apps are temporarily disabled when in safe mode so you can immediately isolate if the problem is caused by a third party or pre-installed app.
Try to find issues that are similar with yours and use the solutions and/or troubleshooting guides we suggested. If you haven't restarted your device in more than a day or so please do so now. The app may keep crashing due to a memory glitch in your device and turning your device on and off may well solve that problem. Just give us the information we need and we’ll do the reset.Troubleshooting your Galaxy J3 with app-related problemsApps may cause other apps to crash or close but the most challenging part here is knowing which app is causing the problem especially if it just closes without warning. The only other … Here’s how it’s done:Power off your Galaxy J3.
However, there are also instances wherein the app just closes without leaving notifications or warning messages.Troubleshooting app-related problems is easier than fixing firmware issues however, it is still imperative that you do through checks to have a greater chance in fixing them. But rest assured we read every message we receive. Press and hold the Power key, tap Power off and then touch POWER OFF to confirm.Press and hold the Volume Up key and the Home key, then press and hold the Power key.When the device logo screen displays, release only the Power keyWhen the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).Press the Volume down key several times key to highlight ‘wipe cache partition.’Press the Volume down key to highlight ‘yes’ and press the Power key to select.When the wipe cache partition is complete, ‘Reboot system now’ is highlighted.The phone may take a little longer to boot up this time but just wait for it.If the wiping of the cache partition failed, then you need to reset your phone. If I try repetedly I get qestion to send feedback so the phone is aware of the app crashing. My son's Samsung Galaxy J3 has a problem with the phone app, the actual classic phone voice call app (app icon: green background with white handset). If you can't make a call, you need to solve this problem first.
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