Please have it ready to hand when the engineer arrives. Coronavirus: Delivery, installation and repair information > 'Fibre to the Home' means we'll install fibre cables all the way to your home.

How a real life fibre-to-the-home installation looks

It must be designed for the location it is to serve and choices on components and installation methods should be optimized for the system. First of all, we'll connect a fibre cable to a small box that we'll fix to your outside wall, close to where your phone line enters your home. There are different ways of installing fibre broadband, depending on what kind of property you live in or whether there's an Openreach modem already installed. The appointment will last up to four hours. The appointment will last up to four hours.

'Fibre to the Home' means we'll install fibre cables all the way to your home.There are different ways of installing fibre broadband, depending on what kind of property you live in or whether there's an Openreach modem already installed.An Openreach modem is a white box that looks something like this: We'll let you know which scenario applies to you when you place your order.

There are different ways of installing fibre broadband, depending on what kind of property you live in or whether there's an Openreach modem already installed. You'll need to reconnect any other devices such as laptops and wireless printers yourself. If we need to visit, the engineer will recommend where to put the equipment, but it will speed up your installation if you think about where you want it to go.Things to bear in mind when considering where's best for your equipment: Before leaving, the engineer will reconnect one of your computers to demonstrate that it's working OK.


Here a preterminated systems has two home drops connected to the distribution cable. First we'll do some work outside your property, then complete the installation inside your home. Some providers may also offer installation for home networks, security systems, home theater, etc. Ducting & Trenching . It'll mean just one visit from our installation engineer.

The traditional method of laying optical fibers still used in most developing countries is Ducting and Trenching. The engineer will also help you install the set-up disk on your computer.

I'm set up for fibre broadband and there's a Openreach modem on the wall The work order for the installation will tell the tech what services have been ordered but it's important to check with the customer what services they are expecting before deciding how to proceed with the installation. You'll need to reconnect any other devices such as laptops and wireless printers yourself. Suppliers familiar with FTTx can advise customers on what other systems have done to make installations simpler, easier and inexpensive. I'm set up for fibre broadband and there's a Openreach modem on the wall Whether you decide to be there or not, the engineer will ring ahead and may knock on your front door.Your phone and broadband service may stop working briefly during this work, so it's a good idea to have a mobile handy.If you've got an alarm linked to your phone line, please let your provider know that this work might trigger a false alarm.This stage usually happens seven working days after stage one, and you'll need to be at home to let the engineer in. The engineer will bring the other bit of new equipment you need - an Openreach fibre modem.The good news is that we should have already run the fibre service into your building and we'll just have to extend it into your flat or apartment.

I live in a block of flats and there's no Openreach modem installed As this data moves across a fiber, there needs to be a way to separate it so that it gets to the proper destination.

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